Consolidated Industry Codes of Practice for the Online Industry, Phase 1
(class 1A and class 1B material)
The codes outline steps that online industry participants must take to enhance online protections by reducing access and exposure to certain types of harmful online material, known as Class 1A and 1B material with reference to Australia’s classification scheme. This includes material promoting child sexual abuse, terrorism, extreme crime and violence, crime and violence, and drug-related content.
In line with requirements from the Office of the eSafety Commissioner, separate codes have been developed for each section of the online industry identified by the Online Safety Act. Each schedule, and their common Head Terms, can be downloaded at the links below, in either Word or PDF format.
Head terms for all code schedules
All schedules relating to different industry sections utilise a common set of Head Terms.
Social media services
Electronic services that enable online social interaction between 2 or more end‑users.
Relevant electronic services
Services used for messaging (including SMS and MMS), email, and online gaming.
Designated internet services
All websites that can be accessed by Australian end-users, including end-user online storage.
Internet search engine services
Software-based services designed to collect and rank information on the World Wide Web in response to user queries.
App distribution services
Services that enable the download of third-party apps by Australian end-users.
Service that hosts stored material, that has been provided on another social media service, relevant electronic service, or designated internet service.
Internet carriage services
Services provided by Internet Service Providers or ISPs, provided to Australian end-users.