onlinesafety.org.au

Industry Codes

Revised Consolidated Industry Codes of Practice for the Online Industry, Phase 1

(Class 1A and Class 1B material)

March 2023

The revised draft codes outline steps that online industry participants must take to enhance online protections by reducing access and exposure to certain types of harmful online material, known as Class 1A and 1B material with reference to Australia’s classification scheme. This includes material promoting child sexual abuse, terrorism, extreme crime and violence, crime and violence, and drug-related content.

In line with requirements from the Office of the eSafety Commissioner, separate codes have been developed for each section of the online industry identified by the Online Safety Act. Each revised schedule, and their associated revised common Head Terms, can be downloaded at the links below, in either Word or PDF format.

During the second consultation period (9 March to 23 March), industry associations sought feedback on the revised codes. These can be found below and include ‘Revised – 9 March’ in the document title.

Also listed below are the superseded draft codes submitted to the eSafety Commissioner on 18 November 2022 for registration. These draft codes include ‘Closed for comment – superseded draft’ in the document title.

On 9 March 2023, eSafety shared its preliminary assessment of the superseded draft codes, requesting that additional feedback be considered by industry prior to the codes being resubmitted to the eSafety Commissioner by 9 March. The feedback provided by the Office of the eSafety Commissioner on 9 February in response to the superseded codes is also provided below.

The industry associations requested an extension to conduct a second 30-day public consultation on the revised draft codes to give the community and stakeholders an opportunity to express their views on the codes following the Commissioner’s feedback. A short extension was granted and codes are now due for resubmission to the eSafety Commissioner by 31 March 2023. This allowed for a two-week period of second public consultation. The second consultation period has now closed. The associations are considering the feedback received through submissions and preparing final drafts of the codes, together with an updated request for registration and submissions log, for the Office of eSafety Commissioner.

Head terms for all code schedules

All schedules relating to different industry sections utilise a common set of Head Terms.

Revised – 9 March – Head Terms – Head Terms – Consolidated Industry Codes of Practice for the Online Industry (Class 1A and Class1B Material) – PDF

Revised – 9 March – Head Terms – Consolidated Industry Codes of Practice for the Online Industry (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Head Terms – Consolidated Industry Codes of Practice for the Online Industry (Class 1A and Class1B Material) – PDF

Closed for comment – superseded draft – Head Terms – Consolidated Industry Codes of Practice for the Online Industry (Class 1A and Class 1B Material) – DOC

Social media services

Electronic services that enable online social interaction between 2 or more end‑users.

Revised – 9 March – Schedule 1 – Social Media Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 1 – Social Media Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 1 – Social Media Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 1 – Social Media Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety Feedback on November superseded draft:

eSafety Feedback Schedule 1 – Social Media Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Relevant electronic services

Services used for messaging (including SMS and MMS), email, and online gaming.

Revised – 9 March – Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Revised – 9 March – clean – Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety Feedback on superseded draft:

eSafety Feedback Schedule 2 – Relevant Electronic Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Designated internet services

All websites that can be accessed by Australian end-users, including end-user online storage.

Revised – 9 March – Schedule 3 – Designated Internet Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 3 – Designated Internet Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 3 – Designated Internet Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 3 – Designated Internet Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:

eSafety Feedback Schedule 3 – Designated Internet Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Internet search engine services

Software-based services designed to collect and rank information on the World Wide Web in response to user queries.

Revised – 9 March – Schedule 4 – Internet Search Engine Services Online Safety Code (Class 1A and Class 1B
Material) – PDF

Revised – 9 March – Schedule 4 – Internet Search Engine Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 4 – Internet Search Engine Services Online Safety Code (Class 1A and Class 1B
Material) – PDF

Closed for comment – superseded draft – Schedule 4 – Internet Search Engine Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:

eSafety Feedback Schedule 4 – Internet Search Engine Services Online Safety Code (Class 1A and Class 1B Material) – PDF

App distribution services

Services that enable the download of third-party apps by Australian end-users.

Revised – 9 March – Schedule 5 – App Distribution Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised- 9 March – Schedule 5 – App Distribution Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 5 – App Distribution Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 5 – App Distribution Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:

eSafety Feedback Schedule 5 – App Distribution Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Hosting services

Service that hosts stored material, that has been provided on another social media service, relevant electronic service, or designated internet service.

Revised – 9 March – Schedule 6 – Hosting Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 6 – Hosting Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 6 – Hosting Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 6 – Hosting Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:
eSafety Feedback Schedule 6 – Hosting Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Internet carriage services

Services provided by Internet Service Providers or ISPs, provided to Australian end-users.

Revised – 9 March – Schedule 7 – Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 7 – Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 7 – Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 7 – Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:
eSafety Feedback Schedule 7 – Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material) – PDF

Manufacturing, supplying, maintaining or Installing equipment

Manufacturers, suppliers, maintenance providers and installation providers of equipment, as well as Operating Service (OS) providers.

Revised – 9 March – Schedule 8 – Equipment Online Safety Code (Class 1A and Class 1B Material) – PDF

Revised – 9 March – Schedule 8 – Equipment Online Safety Code (Class 1A and Class 1B Material) – DOC

Closed for comment – superseded draft – Schedule 8 – Equipment Online Safety Code (Class 1A and Class 1B Material) – PDF

Closed for comment – superseded draft – Schedule 8 – Equipment Online Safety Code (Class 1A and Class 1B Material) – DOC

eSafety feedback on superseded draft:
eSafety Feedback Schedule 8 – Equipment Online Safety Code (Class 1A and Class 1B Material) – PDF

Supplementary Explanatory

Memorandum

Details of how industry has approached revision of the codes and background on the code development process to date, to support the second round of consultation, can be found in this explanatory memorandum.

DOWNLOAD PDF

Superseded – 2022 Request for registration

Details about the basis upon which the industry associations sought registration of the codes in November 2022, including details of how the codes meet the criteria of the Online Safety Act 2021 and the expectations outlined in the eSaftey Position Paper.

DOWNLOAD PDF